Refund Policy – Improve

Last Updated: July 1, 2025

Thank you for choosing Improve, your trusted platform for government exam preparation. Please read our refund policy carefully before making any purchases.

1. Digital Nature of Services

All services provided on Improve, including mock tests, test series, ebooks, and other study materials, are digital products. Once accessed or downloaded, these products are considered used and are therefore non-refundable.

2. No Refunds on Subscriptions or One-Time Purchases

All purchases made on the Improve platform are final. We do not offer refunds for any subscription plans, test series, or individual product purchases once the transaction is completed.

3. Exceptions

Refunds may only be considered under exceptional circumstances such as:

• Duplicate payment for the same service.
• Payment deducted but service not activated within 48 hours.

In such cases, you must contact our support team within 7 days of the transaction, with proof of payment and full transaction details.

4. Contact for Refund Issues

If you believe you are eligible for a refund under the exceptions above, please write to us at improveyourlearning@gmail.com with all relevant details.

5. Processing Time

If your refund request is approved, the amount will be credited to your original payment method within 7–10 business days, depending on your bank or payment provider.

6. Changes to This Policy

Improve reserves the right to update or modify this refund policy at any time. Please review this page periodically for any changes.